This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.rfflcompetitions.com (the “Site”). 

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address (where applicable), payment information (including credit/debit card numbers), email address and phone number.  We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, where applicable, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to: 

  • Communicate with you; 
  • Screen our orders for potential risk or fraud; and 
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

We will process your personal data in accordance with the principles of the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018/Data Protection Act 2018 (Ireland), as relevant.  We will do this by keeping your personal data accurate and up to date; by only collecting or retaining minimal personal data and for no longer than is necessary; by lawfully using your personal data and only for the purpose for which it was collected; and by ensuring that appropriate technical and organisational measures are in place to protect your personal data.

What is our legal basis for processing your data?

To process your information as described above, we rely on the following legal bases:

  1. Performance of a contract: The use of your information may be necessary to provide the service(s) you have requested. 
  2. Legitimate interests: We may use your information for our legitimate interests, such as to screen for potential risk or fraud; or to promote our services and the content on our website.
  3. Consent: We may rely on your consent to use your personal information for certain direct marketing purposes. You may withdraw your consent at any time by using the “unsubscribe” option or by contacting us using the details in this Privacy Notice.
  4. Legal obligation: For example to comply with applicable laws and regulations

Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Woo Commerce to power our online store–you can read more about how Woo Commerce uses your Personal Information here: https://docs.woocommerce.com/document/marketplace-privacy/#

We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a summons, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

How long will your personal information be held?

When you instigate or place an order through the Site, we will maintain your Order Information for seven years.  If we use your Personal Information only for marketing purposes, this will be held for one year after the last legitimate communication with you, at which point it will be securely deleted.    

Other Websites

Our website may contain links to other websites.  This Privacy Notice only refers to www.rfflcompetitions.com so if you link to another website you should also read that Privacy Notice.  

Do not track 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Minors  

The Site is not intended for individuals under the age of 18.    

Your Rights

You have the right to request a copy of the information we hold about you; to ask that we correct any personal data we hold that is found to be inaccurate; to object to us processing your personal data; to ask us to restrict processing of your personal data; or to request that we delete your personal data.  Where you have given consent for us to process your information, you can withdraw that consent at any time. If you believe we are not processing your personal data in accordance with the law, you can make a complaint to the Information Commissioner’s Office www.ico.org.uk.

How to Contact Us

If you have any questions regarding this Privacy Notice, or to exercise any of your rights as noted above, please contact S Hughes on therffl@hotmail.com.  Our address is 19 Phoenix Manor, Enniskillen, Co. Fermanagh, Northern Ireland, BT93 3AG. 

Changes to our Privacy Notice

This Privacy Notice is reviewed regularly and was last updated in May 2020.